Standard delivery
Free standard deliveryChoose an available delivery window when selecting your flowers. Special-area charges may apply; review your total before payment.
A LITTLE CARE, EVERY STEP OF THE WAY
Delivery information
A thoughtful gift, with the delivery details made clear. Find out how to plan your flower delivery in Singapore.
All times are Singapore time · SGT (UTC+8)
PLAN YOUR GIFT
A delivery that fits your moment.
Preferred-time delivery
+S$35 per orderChoose an available time between 10:00 and 20:00. Allow at least 4 hours from payment or the next booking opening time, whichever is later. Booking processing hours: 09:00–17:00 on operating days.
Express delivery
+S$35 per orderWithin 2 hours of payment, when offered for your order. Orders accepted from 09:00 until 16:00 on operating days.
Additional service fees are added to any base delivery fee and applicable area surcharge. Taxes, where applicable, follow the checkout calculation. Review the final total before payment.
Standard delivery windows
Same-day ordering closes at the times below. Available dates and services are shown when choosing your flowers.
| Delivery window | Order before |
|---|---|
| 10:00–14:00 | 08:00 |
| 14:00–18:00 | 14:00 |
| 18:00–22:00 | 17:00 |
Book up to 60 days ahead, subject to available dates. Standard windows are delivery ranges, not exact arrival times. Closed dates and unavailable services cannot be selected.
Where we deliver
We deliver to eligible addresses in Singapore. Enter the complete six-digit postal code at checkout to check the available delivery options and charges. Some locations may be excluded or attract an additional charge. For restricted-access premises, please check with us before ordering.
BEFORE YOUR FLOWERS ARRIVE
A smooth handover,
a lovely surprise.
A few details make all the difference
Please provide the recipient’s full name, a reachable phone number, the building or block number, street name, unit number and six-digit postal code. Include any access instructions and ensure someone can receive the flowers during the selected delivery window.
Offices, hotels & managed premises
For offices, hotels, hospitals and other managed premises, please check that flower deliveries are permitted and provide the relevant reception, ward, room or department details. Delivery may need to be received at an authorised reception or collection point, subject to the premises’ rules.
HERE TO HELP
When plans change.
Keep your order number handy when contacting us.
What if the recipient is not available?
If the recipient is unavailable, we will try to contact the recipient or purchaser to agree on the next step. A handover to reception, another person or a safe location should be authorised and permitted by the premises. If a suitable handover cannot be arranged, redelivery may be needed.
Can I change an address or delivery date?
Please contact us as soon as possible if the address, phone number or delivery date needs to change, quoting your order number. Changes depend on preparation and dispatch progress and are only confirmed when acknowledged by our team. An incorrect address or inaccessible location may require a new delivery arrangement.
How does redelivery work?
If a delivery cannot be completed because of incorrect details, recipient unavailability or access restrictions, we will discuss the available options with you. Any additional delivery fee will be confirmed before a new attempt is arranged. Redelivery timing depends on availability and the condition of the flowers. If the failed delivery was caused by our error, we will arrange an appropriate remedy without charging you an additional delivery fee.
What if my delivery is delayed?
Traffic, severe weather, access restrictions or other disruptions can affect arrival times. If we become aware of a significant delay, we will contact you to discuss the next steps. If your order has not arrived within the agreed delivery window, contact us with your order number so we can investigate and agree on an appropriate solution.
What happens during busy occasions?
For Valentine’s Day, Mother’s Day and other busy occasions, please book early. Available dates and services may differ during peak periods. Check the options and total charges shown for your order before payment.
What if something is wrong with my delivery?
Please contact us promptly if your delivery is missing, incorrect or arrives damaged. Include your order number, a description of the issue and clear photos where relevant so we can review the problem and discuss an appropriate resolution.